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STORE POLICY

CUSTOMER CARE

At Supp Hub, we are committed to providing exceptional customer care and support. Our goal is to ensure that you receive the right advice, choose the right supplements, and use them safely, while also offering high-quality customer service. We value your satisfaction and strive to address any queries or concerns promptly. Please review the following information regarding our customer care policies:

Contact Information:

Working Hours:

  • Our customer care team is available from 10 AM to 6 PM, Monday through Saturday. Please note that any inquiries received outside these hours will be addressed on the next business day.

Response Time:

  • Phone: Expect to speak with a representative during our business hours.

  • Email and Social Media: We strive to respond to emails and messages within 24 hours of receiving them.

Queries and Concerns:

  • Product Inquiries: If you have questions about our supplements, their ingredients, or usage instructions, our knowledgeable team will provide you with the information you need.

  • Safety Information: We prioritize your well-being and can offer advice on using supplements safely and responsibly.

  • Supplement and Fitness Knowledge: Our team is well-versed in fitness and supplements, and we are here to provide guidance and answer any related questions you may have.

  • Order and Shipping Information: For inquiries about your order status, tracking information, or any shipping-related issues, we are available to assist you. 

  • Product Issues: In the unlikely event that you experience any issues with our products, please let us know, and we will work towards a resolution.

  • For more information about shipping and returns, view our Shipping & Return Policies. 

PRIVACY & SAFETY

At Supp Hub, we respect your privacy. Your personal information will be handled securely and in accordance with applicable data protection laws. Rest assured that we will never sell your information to any third party. 

Please view our Safety Guidelines for a full list of our safety policies and guidelines before making any purchase in our store or on our website. By purchasing products or taking advice from Supp Hub or it's affiliates, you agree to read and abide by all Safety Guidelines. Supp Hub is not responsible for making choices for you. It is your sole responsibility and choice to consume any product or supplement, or to take any advice about fitness and safety.

* Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

WHOLESALE INQUIRIES

Please email us at info@supphubfitness.com for any wholesale or partnership inquiries. 

PAYMENT METHODS

- Credit / Debit Cards

- Offline Payments

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